There are many important things to consider when purchasing cloud software to run your business. The 5 things to look for in cloud software products are role-based permissions, configuration options, enforced workflows, accountability and scalability.

First, the software needs to support role-based permissions. The simple fact that the average user does not need access to all functions and configuration settings requires role-based permissions. Role-based permissions within the product should not limit productivity or visibility, but should preserve data integrity and protect organizational processes and controls from tampering. Furthermore, separating responsibilities can protect your organization from unnecessary liability and help maintain compliance with best practices and legal requirements.

When evaluating the configuration options offered by software, make sure you can accomplish your primary goals with out-of-the-box functionality. Implementing highly configurable software may seem daunting when facing implementation, but this investment in time and money is well worth the savings when compared to expensive software customizations down the road. Mature products often provide the flexibility to adapt to many organizations processes because they have been time-tested by many users in different environments. Organizations should leverage this experience for significant cost savings.

The software you buy should allow administrators to set enforced workflows that prevent your team from skipping steps in your process. Enforced workflows also contribute to producing consistent work and products that continually meet your standards.

The fourth thing to look for in a cloud software application is accountability. To hold your team accountable software should have excellent communication and reporting tools. The communication tools should be easy to use and should archive and organize correspondence for future reference. Reporting should provide management with actionable intelligence regarding breakdowns and root causes.

The final thing to look for in a cloud software product is scalability. To be a scalable cloud application, licensing should be flexible, training should be readily available, all information should be in one system and the software should be able to integrate with other systems.