Optimizing Review and Approval Processes for Engineering

Let’s talk about review and approvals, and closed-loop systems, and how to execute the review and approval processes for engineering and commercial…

Optimizing Review and Approval Processes for Engineering

Let’s talk about review and approvals, and closed-loop systems, and how to execute the review and approval processes for engineering and commercial teams in the oil and gas, EPC in capital construction industries.

When we have conversations with clients, or prospective clients, about reviews and approvals, they tell us that the process can be a nightmare. We hear horror stories about using paper based, or even some electronic systems that rely on printing out reams of paper for distribution. Further, these systems rely on paper and pen and a bunch on manual processes to complete the cycle. Some poor souls still have to use couriers and file cabinets. We hear things like that all the time. That sounds like the way my grandfather did business in the 1950s.


Today, review and approval processes for engineering technical documents, requests for quote, PO’s, and action items should be executed, tracked, and managed online at this point. It makes the whole mess and turns it into a nice trackable, accountable system.

We’re also hearing that most systems that manage any review and approval process have some major flaws. Either they can be really expensive, incomplete clunky and sometimes all three.

An example of an incomplete system a client told me about was unable to compile markups during reviews and approval processes. This created a manual process where there’s a human being that draws a salary that has to go and transpose any markups at the end of the revision cycle and keep all the papers with red ink in a file cabinet. There simply was no place for them in their document management system.

Clients and prospective clients also hearing that most apps they encounter don’t provide proper accountability, visibility, or team integration. This is a huge problem. The global nature of oil and gas, EPC and capital construction industries dictates that engineering could take place in New York or Houston and the fabrication could take place in Singapore, or Korea and the MC and commissioning could take place in the middle of the ocean you have an offshore vessel. Try sending a courier to the middle of the pacific!

The ability to integrate these teams and have some visibility into the execution of review and approvals, and enforce some accountability within reviews and approvals is terribly important.

We’re also hearing that it’s very difficult to find a system that will actually speed up review and approval turn arounds. Basically, if the system is smart enough to help execute the markups, and compile the markups, and then return those approvals all in the same closed-loop system – there is a very good chance that the application is so clunky that the process takes forever.

We have found that in order to be the best solution for oil and gas, EPC, and capital construction, your tools need to get all the teams working in the same system. It has to automate otherwise manual processes. No printing, no manual transposing or compiling, none of that. You have got to get accountability and visibility built into the application so you know where things are at, who’s doing what, and make sure that things are getting done. Those are the minimum technical competencies.

In this economic environment, all costs are scrutinized closely. You have to find that elusive affordable, closed-loop system that works.

Part of having an affordable system that works these days is having a cloud-based system. Gone are the days of managing systems like these for global teams in house. Businesses just can’t compete with cloud providers on cost, reliability, and security. It’s a great idea to have a Cloud based application because users want on demand access to review and approve tasks online. Moreover, managers need teams to have easy access to tasks and project data so they are never sitting idle, waiting for an email or courier to arrive with the next batch of work.

Your app needs role based permissions as well. Role based permissions should go much deeper than read only and edit permissions. Your projects and project roles are dynamic – you systems should be too. You want the ability to set a system up to allow teams to contribute without sacrificing the overall security of your sensitive information.

A cloud based system with smart role-based permissions provides more security than doing these reviews and approvals via email. In an email based process, somebody in the review and approval loop could forward sensitive data to anybody or include inconvenient people in the conversation. There’s really no security there. The same thing with most common communication media like Skype. Some companies try to drag files over into messenger to transmit them that way. It might be a little quicker for the here and now but at the end of the day, not having visibility into that process is going to cost some time down the road and not to mention a terrible information security practice.

Client integration is another important part as well, with sometimes clients being in the UK and engineering teams being in Houston for these EPC projects. Being able to integrate your clients into your workflows and say, hey, check off on this, make sure it’s okay. Without having to physically send a document over the Atlantic is huge. When your clients can log into a Cloud based system and see the work you’ve done and put their stamp of approval on it, it definitely speeds turnaround times and probably increases credibility as well. Because it shows that you have the capability to deliver your engineering deliverables in the document management context anyway, through an online system in a nice neat package.

The second thing I mentioned was automating otherwise manual processes. The ideal application allows you to enforce the right work flow, you’ll enforce the engineering and technical or supplier data workflows as you have defined them. You should also be able to enforce Requisition workflows and HSE workflows as well. These are all different and for instance, the HSE, that workflow would have tasks and correspondence that bounces back and forth until an outcome is agreed upon and then that item can be closed out, which is different than the other ones. Within these workflows and these different types you can automate them and this is huge because an automated workflow really reduces the variables and minimizes the effort and manual oversight. The follow through is much better when your workflows automated.

Review and approvals should be executed as in-application tasks, so users can create and assign and complete tasks in the application. This is beneficial because the right application can report on all of the important metadata associated with completing the task.

The last thing I want to mention here is that tasks are personal and if you’re looking at other applications make sure that this is the case so individuals log in and individual users receive tasks rather than groups. This increases ownership and reduces the possibility of finger pointing and other antics like that. Which leads nicely into my third point here is project tools providing accountability and viability. As I mentioned the tasks should be user based, so they’re directed at people rather than groups. This means that you should be able to see who is performing well and who is behind.

To see how ProjecTools handles review and approval processes, please view the video above.

ProjecTools Product Information

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  • Review and Approvals

Optimizing Review and Approval Processes for Engineering

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Let’s talk about review and approvals, and closed-loop systems, and how to execute the review and approval processes for engineering and commercial...

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Document Management Software ROI

October 5th, 2016|0 Comments

Document management is massively important for engineering and construction projects. Take the approach and use the tools that add the most value.

  • 1631

Document Distribution and Access for EPC and Construction

August 24th, 2016|0 Comments

Global projects have global teams that need to be in the loop. Cloud technology takes the pain out of giving teams on demand access to project data.

The Keys to Successful Document Management

Let’s talk specifically about document management software, and the key factors for clean and organized documentation, accessibility, finding a system…

The Keys to Successful Document Management

Let’s talk specifically about document management software, and the key factors for clean and organized documentation, accessibility, finding a system to optimize your workflow, and enforcing rules for accurate reporting.


Most prospective clients that talk to us about document management applications tell us that their current document management systems aren’t working. They often complain that document workflows aren’t enforced or optimized, contractors and partners are working outside of your systems. We hear that people are having trouble accessing current revisions and mistakes are made when you work from the incorrect revisions.

A side problem is that there isn’t a standard numbering system enforced and emails and spreadsheets which are produced internally by employees out of necessity and aren’t effective document management tools and there are huge hidden costs associated with those.

These folks have want to find an affordable document management system that makes sure teams are working from the right revisions, standardizes numbering, and pulls everybody into one system. The answer is an application that will get your team, suppliers, and clients working in one system to enforce and automate and optimize document workflow.

The right system has a few defining characteristics. First, a cloud-based application means you can have on demand access 24/7. You’ll have online access to quick and robust search tools so that you can find your documents quickly. Employees searching will have role-based permissions so that the right people are getting the right documents without sacrificing security. Further you want to have supplier document management meaning that your suppliers can upload the documents for their PO directly to the point, document control, and we’ll enforce the standard numbering and due dates.

Second, is to have a system that supports an optimized workflow for your industry (Oil & Gas, Capital Construction, IT, Legal, Pharmaceutical, etc.). The right tools are optimized for your industry out of the box with the appropriate review, approval, and release workflows allowing document controllers to keep the documents moving. The workflow is automated, the application has built in tasks and task management so that everybody’s data’s in one place and is recordable. Further, look for a system that allows engineers, commercial, legal, etc. to actually do markups, reviews, and approvals inside of the application so everything says organized, archived, and reportable.

The third thing that fixes your problem is easy access to the latest revision. Everybody can work from the correct document for revision through easy-to-navigate online permission based access that you set up, and also you’ll have an archived complete revision history.

The fourth defining characteristic is enforced standard numbering. You should be able to define the levels and lists or numbering that work for you. You can enforce a numbering system and eliminate disorganization and numbering system headaches. You can track other numbering systems, that means that your client, your suppliers may have different numbering systems, you can accommodate that within the software. Further you should be able to accommodate your clients by using their client numbering system while assimilating that with your own.

The fifth characteristic is having reports on clean data with accurate reporting.

You’re going to enforce revision control so that the revision workflow is done in the proper way, and it is the wisest use of your IT resources. ProjecTools doesn’t require expensive IT staff, servers, or maintenance and we’ll get not this a little bit later. ProjecTools was made for the EPC, Oil & Gas, Pharmaceutical, Legal, and Mining industries. We account for all the players beginning to end in one application in each of the industries mentioned. The system is an out-of-the-box project management tool that is built by project professionals for project professionals, we understand document management. It is the industry standard for each of our industries.

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  • 545

Security and Reliability

September 1st, 2015|0 Comments

Users need a secure, reliable environment to access project information and perform work. All applications and client data resides in a private cloud network with data replication and failover to geographically diverse datacenter equipment. ProjecTools provides 99.5% Network Availability

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Document Management Software ROI

October 5th, 2016|0 Comments

Document management is massively important for engineering and construction projects. Take the approach and use the tools that add the most value.

  • 1357

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Align Document Control with Cost Control and create seamless progress and earned value reports to stay on budget and improve cash flows.

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  • Review and Approvals

Optimizing Review and Approval Processes for Engineering

October 14th, 2021|0 Comments

Let’s talk about review and approvals, and closed-loop systems, and how to execute the review and approval processes for engineering and commercial...

  • 1567
  • Document Management

The Keys to Successful Document Management

November 23rd, 2020|0 Comments

Let's talk specifically about document management software, and the key factors for clean and organized documentation, accessibility, finding a system...

  • 1716
  • Review & Approvals

Document Management Software ROI

October 5th, 2016|0 Comments

Document management is massively important for engineering and construction projects. Take the approach and use the tools that add the most value.

  • 1631

Document Distribution and Access for EPC and Construction

August 24th, 2016|0 Comments

Global projects have global teams that need to be in the loop. Cloud technology takes the pain out of giving teams on demand access to project data.

Document Management Software ROI

Document management is massively important for engineering and construction projects. Take the approach and use the tools that add the most value.

Document Management ROI – The right software makes a difference

See how to move past the smoke and mirrors and find concrete ROI and make the right decision about document management for engineering and construction projects.

Engineering and construction projects can be so massive, complex, and engineering-driven that poor document management leads to:

  • Poor document access
  • Fragmented teams and Siloes
  • Idle/Unsure Teams
  • Working from the wrong revision
  • Scores of overworked document controllers

The right document control strategy and software prevents each of these (frighteningly) common consequences of poor document management.

This mini white paper will detail some of the returns from using ProjecTools Documents. While this is not an exhaustive list of benefits, these are widely agreed upon by raving fans using ProjecTools Documents.

Poor Document Access. If your projects are like most, you have teams contributing from multiple locations. If each out-of-office team member has to rely on emails, FTP, thumb drives, or VPN to access documents – you are wasting massive amounts of time and money.

When compared to FTP and thumb drives, ProjecTools saves hours and days in just accessing documents. When compared to similar systems, however, ProjecTools was found to save 3-10 minutes per document access because the cloud based application is accessible anywhere and easy to navigate.

If you apply these 3-10 minutes saved to a single staff member being paid $1.00 per hour who accesses each of the 25,000 just one time we save you $1,250 – $4,165. At $10.00 per hour that’s $12,250 to $41,165 saved – for a single employee.  You probably pay your people more than $1.00 or $10.00 per hour, and you probably have more than one employee who needs your documents.  Do the math.  It’s okay, I’ll wait.

Don’t forget to multiply your total by the number of revisions for each document.

If your total isn’t at least twice the price of using ProjecTools, tell us.  We’ll give it to you at no charge until it is.

Fragmented Teams/Siloes. Most engineering and construction projects have multiple engineering disciplines, commercial groups, and management groups (PMs, HSE, etc.). Generally, these teams use their own processes and hope for the best. Integrating with other groups or providing transparency to management is too often an afterthought at best or seen as the workings of the devil at worst. This is what we call fragmented teams or siloes.

We are proud to tell you that we have solved that problem. A natural product of using ProjecTools documents is that documents from all stakeholders are in one location, trackable, and easy to find.

This simple phenomenon prevents costly miscommunications, misunderstandings, and mishaps such as sending the wrong revision to suppliers, misplacing markups, work packages falling behind schedule, etc.

Idle Teams/Unsure Teams. If any step in a process is ambiguous, that step will be incorrect or not taken at all. In the context of engineering and construction, if teams don’t have the right specs or drawings, they are either going to sit idle until they get what they need or proceed using incorrect or outdated information.

Obvious consequences of these are wasted time, money, materials, and setbacks. But there are deeper consequences still. Will these setbacks sink the project, hurt your reputation, or prevent you from winning repeat business in the future?

While it is hard to assign a concrete dollar amount to this, risk mitigation is a very important and often overlooked part of ROI. Fortunately, ProjecTools Documents mitigates the risk of inaction or misguided action due to lack of information. In ProjecTools all team members have instant access to the documents you need.

Teams Working From the Wrong Revision. We have all spent time working on documents and found out later that we were working from a superseded revision. It’s awesome to go back and redo the work, right?

And this is the best case scenario when teams don’t have real-time access to the latest revision. Among the worst case scenario is sending the wrong revision to a fabricator resulting in a $5 Million piece of scrap metal.

Solving the revision problem in one case saves some frustration and labor. Solving the revision problem in the latter case saves $5 Million, your reputation, and maybe even your job. Fortunately, ProjecTools Documents makes sure you can access the latest revisions.

Scores of Overworked Document Controllers.  A common misconception is that a more robust document control process mean you need more personnel to manage it.

ProjecTools users find that they don’t have to hire more document controllers until they experience a 5x influx of business. They also find that document controllers with the right tool perform vastly better.

Once scenario is paying $250,000 – $450,000/year for 2-3 document controllers and hearing them complain about workload and not having a system. The other scenario is paying less than $200,000/year for a good document controller and ProjecTools and hearing how much she loves her job.

Long story short – you can invest in a tool that offers control and savings, or you can roll the dice and hire a legion of people to do it manually and hope they figure it out.

ProjecTools Product Information

  • 817

ProjecTools Client Spotlight

September 24th, 2015|0 Comments

ProjecTools Client Spotlight "I don't see how companies can manage projects like [...]

  • 568

Standard Project Management Features

September 2nd, 2015|0 Comments

ProjecTools subscriptions provide valuable standard features that support projects. ProjecTools standard features are available to each user to complement core application functions and business processes. Utilize the modules below to increase top-down visibility, communication, accountability

  • 545

Security and Reliability

September 1st, 2015|0 Comments

Users need a secure, reliable environment to access project information and perform work. All applications and client data resides in a private cloud network with data replication and failover to geographically diverse datacenter equipment. ProjecTools provides 99.5% Network Availability

  • 492

Construction Project Management Services

August 31st, 2015|0 Comments

ProjecTeams is proven for flexible on-site or remote project deployments. Each ProjecTeam specialist has deep work history with a career of improving project execution, information management processes, with tools that make projects efficient, timely, and profitable.

ProjecTools Resources

  • 1872

Spreadsheets and Email as Project Management Tools

March 9th, 2017|0 Comments

Projects have too many moving parts and too many players to be trusting critical data to spreadsheets and emails. You need a spreadsheet reduction strategy.

  • 1811

Project Management Assessment

November 15th, 2016|0 Comments

Project Management Assessment Assess your project management practices against the best project execution teams in the Capital Construction, [...]

  • 1716
  • Review & Approvals

Document Management Software ROI

October 5th, 2016|0 Comments

Document management is massively important for engineering and construction projects. Take the approach and use the tools that add the most value.

  • 1357

Aligning Document Control and Cost Control

February 15th, 2016|0 Comments

Align Document Control with Cost Control and create seamless progress and earned value reports to stay on budget and improve cash flows.

ProjecTools Videos, Demos, and Webinars

  • 1519
  • Review and Approvals

Optimizing Review and Approval Processes for Engineering

October 14th, 2021|0 Comments

Let’s talk about review and approvals, and closed-loop systems, and how to execute the review and approval processes for engineering and commercial...

  • 1567
  • Document Management

The Keys to Successful Document Management

November 23rd, 2020|0 Comments

Let's talk specifically about document management software, and the key factors for clean and organized documentation, accessibility, finding a system...

  • 1716
  • Review & Approvals

Document Management Software ROI

October 5th, 2016|0 Comments

Document management is massively important for engineering and construction projects. Take the approach and use the tools that add the most value.

  • 1631

Document Distribution and Access for EPC and Construction

August 24th, 2016|0 Comments

Global projects have global teams that need to be in the loop. Cloud technology takes the pain out of giving teams on demand access to project data.

Document Distribution and Access for EPC and Construction

Global projects have global teams that need to be in the loop. Cloud technology takes the pain out of giving teams on demand access to project data.

Document Distribution and Access for EPC and Construction Projects

We totally get it. We live in the global supply chain era, just like you. In this new paradigm, engineers are working in India, Romania, etc., project management is in Calgary, and the client is in Mexico. Situations like this are incredibly common and aren’t going away anytime soon. The smartest managers and executives understand that global projects need the right technology and processes to integrate global players.

For global or regional project teams, having access to the right documents can mean the difference between sitting on your ass until the India team gets back into the office and then staying late – all because someone forgot to attach the drawing to an email that simply says “See drawing attached.”

These situations happen all the time and they are super frustrating for engineers, partners, suppliers, document control, and clients.  On top of that when one interaction or process gets out of control, everybody loses. Clients lose money, document controllers lose credibility, engineers lose sleep, and eventually someone starts to lose business.

Rule number one in managing a global project team is to keep teams informed. The changing project landscape if not communicated or improperly communicated will leave remote teams frustrated, confused, disinterested and ultimately producing sub-optimal work. The remedy is to keep remote teams engaged which requires transparency, over-communication, and on-demand access to the latest project information.

Since transparency and over-communication are organizational commitments that have no gold standard for execution, it makes sense to focus on on-demand access to the latest project information. Access to project data is a concrete, measurable objective that can be fixed in a matter of days or weeks.

On-demand access to documents and project data seems like a tall order. It is. Engineers need access to the latest drawings and specs. Procurement teams need the latest drawings, specs, and equipment lists. Cost control teams need the latest progress and status from engineering, procurement, and completions. PO inspectors need access to check sheets and technical data. Document controllers need access to engineering and supplier files. Project managers need access to all of the aforementioned data in the form of reports.

Providing access to each of these teams is difficult and exponentially more difficult if you are using bad technology to do it. In fact, the wrong technology can doom this effort completely, so be sure to choose technology that is:

  • Cloud-based systems offer out-of-the-box global access. Security, reliability and cost savings have come a long way in the last 20 years, so cloud based is probably more economical and secure than something your IT department can cook up.
  • Multi-discipline is a must. There are many applications (like ProjecTools) that incorporate document management, cost, procurement, logistics, and completion into a single system. These multi-discipline systems are generally more affordable and more integrated than others.
  • Proven industry expertise. Don’t ask a software company that only has experience with residential construction to manage an oil & gas or mining project.
  • Role-based permissions. Most technology partners will have role-based permissions that allow remote teams to see what they need and only what they need.
  • Multi-project licensing. Don’t fall for the old-school money grabbing licensing scheme. Each project is important and you shouldn’t be penalized for having more or bigger projects.

ProjecTools Product Information

  • 817

ProjecTools Client Spotlight

September 24th, 2015|0 Comments

ProjecTools Client Spotlight "I don't see how companies can manage projects like [...]

  • 568

Standard Project Management Features

September 2nd, 2015|0 Comments

ProjecTools subscriptions provide valuable standard features that support projects. ProjecTools standard features are available to each user to complement core application functions and business processes. Utilize the modules below to increase top-down visibility, communication, accountability

  • 545

Security and Reliability

September 1st, 2015|0 Comments

Users need a secure, reliable environment to access project information and perform work. All applications and client data resides in a private cloud network with data replication and failover to geographically diverse datacenter equipment. ProjecTools provides 99.5% Network Availability

  • 492

Construction Project Management Services

August 31st, 2015|0 Comments

ProjecTeams is proven for flexible on-site or remote project deployments. Each ProjecTeam specialist has deep work history with a career of improving project execution, information management processes, with tools that make projects efficient, timely, and profitable.

ProjecTools Resources

  • 1872

Spreadsheets and Email as Project Management Tools

March 9th, 2017|0 Comments

Projects have too many moving parts and too many players to be trusting critical data to spreadsheets and emails. You need a spreadsheet reduction strategy.

  • 1811

Project Management Assessment

November 15th, 2016|0 Comments

Project Management Assessment Assess your project management practices against the best project execution teams in the Capital Construction, [...]

  • 1716
  • Review & Approvals

Document Management Software ROI

October 5th, 2016|0 Comments

Document management is massively important for engineering and construction projects. Take the approach and use the tools that add the most value.

  • 1357

Aligning Document Control and Cost Control

February 15th, 2016|0 Comments

Align Document Control with Cost Control and create seamless progress and earned value reports to stay on budget and improve cash flows.

ProjecTools Videos, Demos, and Webinars

  • 1519
  • Review and Approvals

Optimizing Review and Approval Processes for Engineering

October 14th, 2021|0 Comments

Let’s talk about review and approvals, and closed-loop systems, and how to execute the review and approval processes for engineering and commercial...

  • 1567
  • Document Management

The Keys to Successful Document Management

November 23rd, 2020|0 Comments

Let's talk specifically about document management software, and the key factors for clean and organized documentation, accessibility, finding a system...

  • 1716
  • Review & Approvals

Document Management Software ROI

October 5th, 2016|0 Comments

Document management is massively important for engineering and construction projects. Take the approach and use the tools that add the most value.

  • 1631

Document Distribution and Access for EPC and Construction

August 24th, 2016|0 Comments

Global projects have global teams that need to be in the loop. Cloud technology takes the pain out of giving teams on demand access to project data.

Supplier Document Management for Construction Projects

Supplier document management is a vitally important component of design and build projects. Often times projects don’t plan for supplier document management, so there is a scramble to process the documents, execute reviews, and provide feedback. The most common result of this scramble is throwing manpower and spreadsheets at the problem.
Missing the mark in managing supplier documents leads to delays, shutdowns in operation, and upset investors and asset owners. The best way to hit the mark is planning for supplier document management alongside document management planning (preferably before the design phase).

Supplier Document Management for Construction Projects

Supplier document management is a vitally important component of design and build projects. Often times projects don’t plan for supplier document management, so there is a scramble to process the documents, execute reviews, and provide feedback. The most common result of this scramble is throwing manpower and spreadsheets at the problem.

Missing the mark in managing supplier documents leads to delays, shutdowns in operation, and upset investors and asset owners. The best way to hit the mark is planning for supplier document management alongside document management planning (preferably before the design phase). This planning should eliminate the typical confusion, allowing the relevant stakeholders (engineering, suppliers/vendors, buyers, clients, etc.) to be on the same page about where the documents will live, how they are processed, who processes them, and how the review/approval/revision workflows will work.

The most common supplier document management problem is poor planning

In the engineering, procurement, construction industry, there are a few typical problems that seem to plague supplier data management and vendor document management. The first is using a bad system. Bad systems come in all shapes, sizes, brands, and price points. While the  absolute worst system is no system, paper-based systems that rely on file cabinets, pen and paper, and couriers produce similar results. Not far ahead are systems that rely on emails and spreadsheets. The best systems are software applications that have vendor document management functionality built right into your procurement software or document management software. These systems should centralize vendor documents, allow vendor submittals to the correct document (independent of a document controller), and have workflows for executing reviews/approvals and revise/resubmit situations.

The second problem is that suppliers give procurement teams the runaround. They do it because they can and because it seems in their best interest at the time. If you have a bad system that doesn’t offer visibility and accountability, suppliers can hide their incompetence and deviousness by blaming you and your systems.

The third problem is confusion. If supplier documents are scattered throughout your company’s file cabinets (virtual or physical), you are going to have a tough time keeping track of simple things like revisions and document numbers. It also makes it more likely that the stakeholders in this process (suppliers, engineers, document controllers, procurement, and clients) are confused and frustrated with the process.

Properly integrating teams means each team has access to the right documents and it also holds their feet to the fire by making them accountable. Whether an individual needs to submit a document, update a file, initiate a workflow, review a document, or send a transmittal to the client – all of it needs to be accountable. If there is a due date, missed due dates need to be reportable and activity needs to be logged, time stamped, and reportable.

The fourth problem is integration. When the different stakeholders don’t know the location or revision of a supplier document, they can’t effectively participate in the process. The remedy here is to integrate the teams. You can integrate through software or organizational process.

For more information about how ProjecTools can help you avoid the supplier data management mess, submit the form below.

ProjecTools Product Information

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ProjecTools Client Spotlight

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Standard Project Management Features

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Security and Reliability

September 1st, 2015|0 Comments

Users need a secure, reliable environment to access project information and perform work. All applications and client data resides in a private cloud network with data replication and failover to geographically diverse datacenter equipment. ProjecTools provides 99.5% Network Availability

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Construction Project Management Services

August 31st, 2015|0 Comments

ProjecTeams is proven for flexible on-site or remote project deployments. Each ProjecTeam specialist has deep work history with a career of improving project execution, information management processes, with tools that make projects efficient, timely, and profitable.

ProjecTools Resources

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Spreadsheets and Email as Project Management Tools

March 9th, 2017|0 Comments

Projects have too many moving parts and too many players to be trusting critical data to spreadsheets and emails. You need a spreadsheet reduction strategy.

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Project Management Assessment

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Document Management Software ROI

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Document management is massively important for engineering and construction projects. Take the approach and use the tools that add the most value.

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Aligning Document Control and Cost Control

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Align Document Control with Cost Control and create seamless progress and earned value reports to stay on budget and improve cash flows.

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  • Review and Approvals

Optimizing Review and Approval Processes for Engineering

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Document Management Software ROI

October 5th, 2016|0 Comments

Document management is massively important for engineering and construction projects. Take the approach and use the tools that add the most value.

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Document Distribution and Access for EPC and Construction

August 24th, 2016|0 Comments

Global projects have global teams that need to be in the loop. Cloud technology takes the pain out of giving teams on demand access to project data.

How Data Silos and Spreadsheets Hurt Energy Projects

…will give you a competitive advantage particularly on large complex projects and that managing those large projects with spreadsheets, email…

How Data Silos and Spreadsheets Hurt Energy Projects

How Data Silos and Spreadsheets Hurt Energy Projects is presented by ProjecTools and MSS project analytics.

Webinar transcript of Nate and Eric from ProjecTools and Mary Williams of MSS Project Analytics.


Eric:

My name is Eric and I’m joined today by Nate, ProjecTools’ channel manager. I’m very pleased to be joined by Mary Williams, the president of MSS project analytics. She is an expert at primavera integration and project management. We will be discussing how Data Silos and Spreadsheets hurt energy projects, but just to get started here today, I’m going to tell you just a little bit about ProjecTools real quick and then I will talk a little bit about MSS Project Analytics, and get into the content. ProjecTools was founded in 1994. It started out as a project management consulting company for oil and gas projects. They built an application to help manage these projects. Over time the application got bigger and deeper and became a pendulum product, which they launched as a staff application in 2000. The application is divine for oil and gas and capital construction projects. ProjecTools has headquarters outside of Houston, Texas.

Don’t let these small town roots fool you. ProjecTools has thousands of users from over 50 countries. Now let’s talk a little bit about project analytics. Mary, would you like to tell us a little bit about that.

Mary:

Yes, thank you. Good morning, folks and thank you for joining us this morning. My name is Mary Williams and I’m the president of MSS Projects Analytics. Our company is a privately owned business and we were founded in 1985. Our primary focus since our inception has been to provide project control solutions and education to clients in the AEC, oil and gas, and air, space, and defense industries. We actually specialize in planning and scheduling for oil and gas projects. MSS is headquartered in Houston, Texas with satellite offices in Tampa, Los Angeles, and Seattle. We are a ProjecTools partner. We’re an Oracle Primavera partner. We’re also a certified education provider for Oracle University.

Eric:

Perfect. Thank you, Mary. We are very proud to have MSS project analytics as a partner. Real quick, before we get to the meat and potato, Nate will you tell us a little bit about why we’re here.

Nathan:

Sure, thanks Eric. Morning folks, thanks for joining us. It doesn’t make a lot of sense in the beginning to try and address problems in capital instruction without and oil and gas products without establishing that there are problems in capital instruction and oil and gas products. You can see here, this data is not provided by us. We did not come up with this data. This is not a wild guess. This is the a couple years of survey and research compiled by IPA which is a third party project analytics company. You can see here the issues that they found. These are median and mean, meaning that this is compilation data and this is what it averaged out to. This is not a one-off situation. This is across the board. You’ll see 15% cost deviation, 18% scheduled deviation, totaling to 55-75 million dollars in work scope and delay. The issues can be significant. This isn’t necessarily a statement about the oil and gas industry as a whole, it’s more a statement or a nod to the complexity of these projects.

Eric:

All right, thanks Nate. Jumping right in, the first part is talking about spreadsheets, and we’ll get to silos in a second. Nate, you’re very knowledgeable about spreadsheets. You’ve done all the research. Will you take us through the spreadsheet portion?

Nathan:

Sure, sure. The thing about spreadsheets is, first of all, they’re ubiquitous, everyone uses them. We acknowledge that. Even here inside of ProjecTools for some things. Where we believe that the line should be drawn is that you can’t use spreadsheets to manage very large and complex things. Where lots of money, lots of people depend on. Excel is a very powerful tool. We all agree and we all acknowledge that. Here at ProjecTools we use Excel. Here at ProjecTools we’ve made mistakes with Excel. Equally importantly all of our clients use Excel or did use Excel before switching to ProjecTools. It’s almost across the board that we talk to our clients and say hey what were you using before ProjecTools. It will be some combination of disparate systems that update, always including Excel. There are some issues with Excel. If you do a simple Google search with this, the Google machine will tell you that there are standards that there are many, many cases and many news reports about Excel costing companies millions and even billions of dollars.

The problems with spreadsheets as a whole can be boiled down to the fact they’re a stand alone system. They don’t encourage collaboration. 88% of spreadsheets actually contain errors. 1% of formula cells contain errors. The last two here are kind of interesting. Don’t mess with my spreadsheet is something that we hear internally and we’re sure that everyone else here has heard it too, and them as well. What that means is someone spent an inordinate amount of time creating a very complex spreadsheet that is no doubt very powerful. They need to share that data and get input from other project teams and things like that. They send that, maybe they send that Excel spreadsheet in an email and someone opens it up. In that email, there’s also hey don’t change anything in here, because even one transcription error or small change in the spreadsheets can effectively wipe out the whole thing. The last one is, I think the buzz word around is corporate data loss, or memory loss. Effectively what it is is, let’s use Bob for an example here. Bob creates this spreadsheet. It’s complex. It’s very powerful.

It manages a lot of things and many other project teams or kind of other project data is tied into that particular spreadsheet. Bob goes on vacation to the Bahamas. He’s unreachable for a couple of weeks and we all need access to the data inside the spreadsheet, but none of us really knows where to find that data and how to get a hold of it. Or, even worse, Bob takes another job somewhere, so then he’s completely off the grid. We’re unable to contact him and with him goes that knowledge that we need to operate that spreadsheet. Getting into a couple of actual examples, we’re going to use some fairly high profile examples. There are many, many others out there. In 2013, Forbes had an article titled Microsoft Excel Might Be The Most Dangerous Software on the Planet. That’s kind of a bold claim, but they do a pretty good job backing it up. In this particular case, the case study that they used is Excel was being used to move billions of dollars in JP Morgan. There was a very simple transcription error. That error cost them and JP Morgan several billions of dollars.

Obviously, all their stakeholders suffered as well. People working in the company suffered. It actually impacted the financial market, the entire financial market. Equally interesting is this quote that we pulled out of there, a collection integrated automated software would have avoided it. The implication there is that Excel was actually at fault. Human error is a given. It’s going to happen and so you should do everything in your power to avoid that. Another example is a company called Red Envelope. They’re an ecommerce platform and when they were hoarding financial metrics, they were using Excel to do so. There was one wrong number in one cell and that error made the stock lose a quarter of its value in a single day. There was a human cost to this. The CFO resigned immediately. All of this once again could have been avoided using integrated automated software rather than spreadsheets. If we haven’t convinced you that spreadsheets are dangerous, that’s fine. We encourage you to do your own research on that. Even in 1999 which seems like a very long time ago, 15 years ago, there was an entire conference founded upon the risks of Excel.

In that there’s a mint amount of research on that, on that particular website. I encourage you to go look around. One of the things that really came across was that 50% of the executives that they surveyed have actually dismissed that due to spreadsheet errors. There’s a significant human cost associated with the spreadsheet errors which is something that doesn’t get reported all the time. They also break down what their buckets are in terms of what the causes of spreadsheets are. Human error obviously being a big one. Fraud, over competence, interpretation, and archiving. The fraud one isn’t one that we really talk about that much or we hadn’t really thought of. Over competence kind of falls in that same category.

Eric:

Thanks, Nate. That was a pretty categorical explanation of why you shouldn’t be using spreadsheets to manage your energy projects. Because it’s just too complex and too sensitive. The next part of the presentation is we’re going to talk about data silos. First thing is what is a data silo. Data silo is a stockpile of information held by a department team or person. It’s information that can’t be accessed by other teams or departments, so it’s in silo. I saw some information that doesn’t interact with complimenting information from other teams. A good example of this is the project document don’t interact with the procurement department and that link between the data doesn’t seem like it involves much emails, maybe even a paper file, which isn’t the way to go. Moving on a little bit, why are data silos harmful? Why are we talking about them? If information’s been siloed, teams don’t have access to other team’s information. They probably shouldn’t have access to all the other team’s information, but some information can lead to better decisions. If you’re not making informed decisions based on the whole data set for the project, you’re probably making misinformed decisions.

There’s also a contextual issue. When data is in silos and then it gets shared around, the teams that didn’t build that information, they don’t know how it’s built so when they finally get their hands on it they might interpret that data differently or not know what it means and that can lead to issues as well. Another issue is redundant effort. If Nate and his team are working on a project that affects my area and I’m expected to produce the results for this project or the purple part of it and I don’t have access to what he’s doing, I might be doing the same thing. That’s redundant effort. It’s a waste of time, a waste of money and time that would be better spent working together. Then you also get into reformatting when it comes to sharing information that’s in silos. If Nate sends something to me and I need to use some of his data, it’s probably not going to be in a useful format for me. I have to go and reformat that and that takes time and effort kind of sucks that we’re doing that.

Then when information from silos you also encounter visibility and accountability issues. By the nature of having integrated information, a lot of that accountability, visibility, takes care of itself because everybody can see, at least aspects of other team’s and other department’s data. What is the opposite of a data silo because we’ve established that that’s not bad. The answer is integrated. Integrated data and integrated team. The definition of integrated is having different parts working together as a unit. When these information silos are connected, they’re no longer silos, they’re a unit. Integrated also means that allowing all types of people to participate or be included. Once you have an integrated team and integrated data, the data doesn’t have to flow completely freely. I don’t need access to everything Nate’s doing. I just might need to see a little piece of it that pertains to me. Your integration should be thoughtful, not wide open. Now that we’ve covered that a little bit, Mary, who clearly rose as an expert on integration, will you tell us the reasons to integrate.

Mary:

Yes, thanks Eric. As we noticed in the previous slides, Nate and Eric did a great job outlining the risks involved with managing project data in multiple non-integrated silos. When we as a project team don’t have access to one centralized integrated set of project data to be used for decision making we don’t have any basis for holding anyone accountable for any project deviations. Since we have no established reliable centralized source of project data, we are also unable to really determine the health of our project. The results will be cost overruns, schedule delays, and ultimately liquidated damages. Now, the data on the slide that we’re doing at this moment is provided by IPA. It illustrates that projects managed in an integrated environment experience significantly less deviation in cost growth and schedule slippage than projects managed in a non-integrated environment. This data suggests that projects managed with integrated data experience less than 10% deviation in cross growth and schedule slippage versus non-integrated projects. In other words, project teams using integrated data are able to make better, more informed decisions and are better able to predict the ultimate outcome of their projects.

One of the most strategic areas of integration involve integrating the procurement and scheduling process. Now, we all know that procurement, or contracts, and those requirements affect the cost, schedule, and resource plans and that the results of the procurement process actually become inputs into the planning, scheduling, estimating, and budgeting processes. One error in the procurement process has a domino effect on all of those other phases of the project plan. When you couple that with a lack of communication existing because we’re operating in separate silos, it makes the situation even worse. When we have access to an integrated environment, we actually can benefit by having real time, accurate and reliable data. That data enables everyone to make decisions because it’s the same centralized set of data. Our data integrity is improved because we are removing all of the human intervention required to keep these systems standing up together. We’re able to lower our project costs and improve our project efficiency. I’m not going to cite two examples that we’ve experienced at MSS with several of our clients. The first is going to be a discussion where we integrated an estimating tool with a primavera p6 schedule.

Our client was required to produce a cost voted schedule and submit that schedule to the stakeholder. You all have probably had to do that at some point or another. Not only did they have to load that schedule and submit it to the stakeholder, but that schedule was then going to be used as a basis for billing that stakeholder and ultimately being paid. Our client needed to replace our existing manual method of transferring data form their estimating tool to the P6 schedule. We helped them to integrate their estimating tool with primavera. As a result, they significantly reduced the time to load the schedule with all of that cost information. They improved the accuracy of the data and the reporting to the stakeholder and were therefore able to bill and get paid more expeditiously. It also enabled them to respond to any changes in the scope of the project much more quickly. The second example that I’d like to cite is for an oil and gas client that we helped integrate their procurement and scheduling process. The problem that this client encountered is that their contract award and delivery dates were not accurately updated on the schedule.

Once again, due to the fact that they were being manually transferred. This caused delays to important schedule milestones, to deliverables, and to the overall project schedule. More importantly, the stakeholder lost confidence in the schedule. We assisted them with integrating that procurement process with the schedule. Afterwards the schedule obviously more accurately reflected those procurement dates, allowing the client to deliver the project on time and avoid liquidated damages. Additionally, they were able to establish much better communication with the stakeholder of the project. An added benefit is it even improved the process of integrating those two systems. Improved communication within their own organization.

Eric:

Thank you, Mary. Now we’re going to talk about the solutions here. Nate, will you take us through that?

Nathan:

Sure. Thanks Eric. Your solution to many of these problems can be boiled down to integration. As we saw in the data sets from IPA, having an integrated projects, having integrated teams is crucial. In fact, when we talk to many of our clients we ask them things like hey what’s the definition of project success. Typically in the cost and scheduling department it means less than 10% cost growth and less than 10% schedule slips. According to the data we saw bacK there in IPA, simply put, the difference between successful and unsuccessful projects is integrating those teams and those departments. The solution is use software that encourages that. Use software that encourages people to work together, different departments to work together, and centralizes that data so it’s always up to date. Use software that also integrates the project stakeholders, not just your project teams, your third parties, your contractors, and your suppliers. You don’t want them to have access to all of the data inside your system. You want them to have access to the right data based upon rule based access.

What we mean by that is that a supplier should only see what a supplier should see within the system. You want to use the software that encourages that. Moving your systems online to empower departments with real time data without sacrificing economy. What we mean there is that we want to have all of the latest data in one place where people can access it through their web browser having an on premise system doesn’t make sense anymore when you have offices in multiple places, when you have contracts and suppliers all over the world. You also quit using email spreadsheets, share folders, file structures, and stand alone systems to manage your projects. The truth is – those can work for smaller projects, but they dramatically inhibit your ability to react to change, your ability to make good decisions. It has been proven to hurt both cost and scheduling. A lot of people say well how does ProjecTools do this. The answer is – that we have broken our product into four separate modules based upon kind of a combination of job rule and a project team mentality. It all integrates to the same central data set.

ProjecTools is a centralized database with each one of these four modules built into it operating on the same data. It’s entirely integrated, and integrated in a way that most software systems can’t be in that ProjecTools was actually built together and built to work together. They can be deployed individually or as a single unit. That integration is inherent within the ProjecTools application. We talked a little bit about online access. Let’s talk about what that really means. You want to have that centralized data set and you want to have it somewhere where people can access it in real time from anywhere in the world at any time. If you have somebody working on one area of the project from Louisiana, one area of the project in Texas, and another area of the project in Singapore, which is actually what some of our clients do, the ability to have that data just a couple of mouse clicks away is incredibly important. It also allows your third parties, your contractors, suppliers, and owners to have a very simple point of access to the right project data.

Once again, you don’t share everything across the board, but you do give them rule based access to that data.

Eric:

Thanks, Nate. Mary, having covered all of that, what does this all mean to us?

Mary:

Okay, thanks Eric. Well let’s recap what we’ve learned this morning. First of all, we’ve learned that integrated teams in conjunction with integrated software will give you a competitive advantage particularly on large complex projects and that managing those large projects with spreadsheets, emails, stand alone systems, is a distinct disadvantage. The right software, such as ProjecTools, combined with online accessibility facilitates integration of the software as well as our project teams. The next question is well okay, how do we get there? How do we actually get to the point where we are integrated? Obviously the first step is that we need to identify what the critical integration points are through our project life cycle. We need to take into consideration the schedule, document control, cost control, procurement, commissioning. The next step is to identify which data sets that we want to integrate. The example on the slide is that we want to integrate accounting data with cost control data. Other examples are integrate the procurement process with the schedule or integrate the estimate with the schedule. Always take into consideration what future needs you might need to take into account.

What types of projects are you planning to seek in the future? Once you’ve established what you want to do, the next step is to get it done. Develop your implementation plan. The first step in the process is to clearly identify and explain your business need and objectives. Next, figure out which resources you need to get it done. You’ll have some internal resources and you’ll probably want to use some external resources such as ProjecTools and MSS as we do that every day. Try it on for size. Request a free trial of ProjecTools. We’ll help you get it set up. It’s important to put the proper planning into this implementation plan so that you’re doing it right the first time. In conclusion then, we all know software is powerful, but integrated software is more powerful. Don’t overlook the fact that through integrating your software systems you also have the opportunity to integrate your various project teams and improve the communication process. Seek support from outside resources. Use your own IT department. Decision makers in your organization, third party experts, and don’t forget that end users are a very valuable resource as well.

Develop your implementation plan, execute it, and evaluate it. Remember that it’s a competitive advantage. Hopefully you’ve been able to see that throughout the course of the morning in our discussion. It’s a competitive advantage to move toward integrated systems and integrated teams.

Nathan:

We’re going to take a minute here and just wrap up and do one final overview on what ProjecTools does. This is a common question at the end of our webinars here. ProjecTools is a single, centralized, online, cloud based, backed up, secure database that has four separate modules that can be deployed independently or together to create either one aspect of the project team’s database or to serve as an entirely integrated project management sweep. We integrate with a variety of third party applications. Primavera, for scheduling, is a very common one. Other common ones include accounting and many of our clients come to us with that question. It’s typically Microsoft Dynamics SL. There are a variety of other things that we can integrate to. We’ve had document integrations with other things like Documentum and things like that. We go through the entire concept of the ProjecTools application is to have a single set of accurate data that can be accessed in real time and to have that integrated, to move and flow smoothly between project departments. If you want to see more, the thing to do, we encourage you to go to MSSProjectsAnalytics.com.

They have an excellent website. You can click on the products tab. Click on ProjecTools and there’s a form below it to get you set up with a free trial. They can answer questions. They will get a little bit more data from you and we can spin up an essence of ProjecTools and deliver that to you so you can try it before you buy it.

Eric:

Cool, thank you Nate. A free trial doesn’t sound like what you’re after, I encourage you to contact MSS Project Analytics directly. AJ Williams is the guy to contact there. His number here is on the side, along with his email address. Feel free to take a screenshot if that interests you. The next thing we have is questions, but before we get into this, I want to thank Mary for joining us today. It was a pleasure having you on the call and we appreciate your insight.

Mary:

Thank you very much, it was a pleasure to work with you.

Eric:

Thank you. First question, how do you integrate primavera with ProjecTools. Mary, since you’re the expert here, will you answer that one for us?

Mary:

Sure. I’d be happy to. All integrations take a different flavor. It’s difficult to describe one particular integration. What I would like to say is because integrations are different, our typical process is to have a thorough needs analysis with each client where we determine what their specific integration requirement is. Then we proceed to develop that. If anyone has any questions about that, please feel free to reach out to us and we can discuss it further.

Eric:

Thank you. The next question is, is ProjecTools integrated with accounting. I’ll take that one. Short answer is yes. Many clients of ProjecTools have integrated their accounting systems with ProjecTools cloud control. How that generally works to the actual financial data gets pushed to ProjecTools. The relevant data, commitments and so forth gets pushed to the accounting system. That’s cool because it eliminates a lot of the interface between cop controllers and accounting. Cop controllers help control the project on schedule and accounting do whatever accounting does. The next question is what does an implementation look like? Mary, do you mind answering this one for us.

Mary:

Once again, implementation times can vary based on the needs of the client and the software that they’re trying to deploy. I’ll give a range. First of all, some of the clients that we work with already have resources on their staff that have used ProjecTools in previous positions. In that kind of a scenario, you could literally deploy ProjecTools in a day. Other more complex systems where the client is purchasing document control, cost procurement, and commissioning will require a little bit longer implementation time. Let’s just say a week or two. The important thing to remember is that the Project Tool staff along with our staff at MSS will help you go through the implementation, help you set up numbering, structures, work flows, permissions, and then actually help you load your data so that you’re off and running as quickly as possible.

Eric:

Perfect, thank you. Last one I have here is, kind of around cough. Nate, we talked about the pricing ProjecTools.

Nathan:

Sure. One of the areas that ProjecTools differs pretty significantly from many other similar applications is that ProjecTools is a stacked application which stands for software of service. That is a subscription fee for access to the system. We managed all of the technicalities on our side. We keep the severs up. We keep all your data secure. We do everything along that. We employ the staff that are experts in those areas so that you don’t have to do that. We procure all the hard work. What this means is, it’s very, very cost effective to get into. In fact, I was at my client’s to prepare the two different cost scenarios for ProjecTools, one being and on premise application and another being SAS application. The difference for the first year was about six times the cost the ProjecTools staff application. Then for the maintenance of the hardware alone, it was about 2 or 3 times the cost of ProjecTools. Fact application. Every year. The answer is, it’s very very horrible for a company to get into ProjecTools at that level. If you want to get more information, we encourage you to go to ProjecTools.com/get-started.

Eric:

Thanks. Just to add a little bit, more than cows. I mean with the SAS act you can get more benefits when they fax us. Especially when you have global things.

Nathan:

It helps to Mary’s point there when we can deploy a couple days as opposed to what the alternative is for an on premises application, where you end up having to wait a couple of weeks to buy the hardware. The hardware comes in. You have to hire some specialists to set up the hardware. Then you have to actually deploy all the software systems to on the hardware in order to support our software. It dramatically decreases the implementation of costs as well.

Eric:

I mean, I’m sure we’ve all heard the horror stories of implementing things on premis systems, implementation and installation of the last big month or even years.

Nathan:

Years. Certainly years. That just doesn’t happen. Plain old, that’s not happening at a Project Tool level. All right.

Eric:

It looks like that is the end of our questions and I appreciate all of you guys joining us today. Thank you very much. We will have another webinar next month. I don’t know exactly what the topic’s going to be, but I will send an email and let you know. Thank you guys for carving out some time out of your Wednesday and joining us.

 

ProjecTools Product Information

  • 817

ProjecTools Client Spotlight

September 24th, 2015|0 Comments

ProjecTools Client Spotlight "I don't see how companies can manage projects like [...]

  • 568

Standard Project Management Features

September 2nd, 2015|0 Comments

ProjecTools subscriptions provide valuable standard features that support projects. ProjecTools standard features are available to each user to complement core application functions and business processes. Utilize the modules below to increase top-down visibility, communication, accountability

  • 545

Security and Reliability

September 1st, 2015|0 Comments

Users need a secure, reliable environment to access project information and perform work. All applications and client data resides in a private cloud network with data replication and failover to geographically diverse datacenter equipment. ProjecTools provides 99.5% Network Availability

  • 492

Construction Project Management Services

August 31st, 2015|0 Comments

ProjecTeams is proven for flexible on-site or remote project deployments. Each ProjecTeam specialist has deep work history with a career of improving project execution, information management processes, with tools that make projects efficient, timely, and profitable.

ProjecTools Resources

  • 1872

Spreadsheets and Email as Project Management Tools

March 9th, 2017|0 Comments

Projects have too many moving parts and too many players to be trusting critical data to spreadsheets and emails. You need a spreadsheet reduction strategy.

  • 1811

Project Management Assessment

November 15th, 2016|0 Comments

Project Management Assessment Assess your project management practices against the best project execution teams in the Capital Construction, [...]

  • 1716
  • Review & Approvals

Document Management Software ROI

October 5th, 2016|0 Comments

Document management is massively important for engineering and construction projects. Take the approach and use the tools that add the most value.

  • 1357

Aligning Document Control and Cost Control

February 15th, 2016|0 Comments

Align Document Control with Cost Control and create seamless progress and earned value reports to stay on budget and improve cash flows.

ProjecTools Videos, Demos, and Webinars

  • 1519
  • Review and Approvals

Optimizing Review and Approval Processes for Engineering

October 14th, 2021|0 Comments

Let’s talk about review and approvals, and closed-loop systems, and how to execute the review and approval processes for engineering and commercial...

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  • Document Management

The Keys to Successful Document Management

November 23rd, 2020|0 Comments

Let's talk specifically about document management software, and the key factors for clean and organized documentation, accessibility, finding a system...

  • 1716
  • Review & Approvals

Document Management Software ROI

October 5th, 2016|0 Comments

Document management is massively important for engineering and construction projects. Take the approach and use the tools that add the most value.

  • 1631

Document Distribution and Access for EPC and Construction

August 24th, 2016|0 Comments

Global projects have global teams that need to be in the loop. Cloud technology takes the pain out of giving teams on demand access to project data.

Managing Quality Surveillance for Accountability and Efficiency

So how do you approach adding order, precision, and efficiency to quality surveillance? One thing to look for is a system that…

Managing Quality Surveillance for Accountability and Efficiency

Let’s talk about Quality Surveillance, PO inspection and all that great stuff because even after procurement delivers the greatest PO on earth, from technical and commercial standpoints, the last thing you need is the supplier to fail to deliver.

First let’s get into the problems that the oil & gas, EPC, and capital construction industries are facing when it comes to quality surveillance and PO inspection. Our clients and prospective clients, when we talk to them they are saying to us that it’s hard to plan and budget and coordinate for these PO inspections. Your inspectors are on-site at client locations, they’re doing a whole lot of work on the other side of the world, and it’s difficult to manage. Our clients and prospective clients are also telling us that PO inspectors don’t have on-demand access to the right documents and forms, so inspectors are sitting idle at their location waiting for a document controller to wake up or for a thumb drive to arrive via courier.

What’s happening here is they’re using thumb drive and emails to transmit these documents and equip these PO inspectors with documents and in some cases the inspectors are just asking suppliers for the documents that they need, which isn’t the greatest option because you never know if the supplier has the correct documents or the latest revisions.

We’re also hearing that most Quality Surveillance management tools are incomplete and don’t provide closed loops and paper trails.

Final thing that we’re hearing is that email spreadsheet management isn’t effective and these ad hoc systems present a huge margin for error.

So how do you approach adding order, precision, and efficiency for managing quality surveillance? One thing to look for is a system that
1.  gets your Quality Surveillance team inspectors working in the same system
2.  uses an optimized workflow for your industry to manage quality surveillance and PO inspection
3.  provides a single place for inspectors to find documents and log results
4.  provides accountability and visibility for inspectors and suppliers.
I’m going to go through these four points here and describe how ProjecTools accomplishes all of them. Number 1: Quality Surveillance teams and inspectors work in one system. ProjecTools application is Cloud-based, so users have on demand access to documents and inspection reports. There’s quick and robust searching so team members can quickly access the progress results. There are role based permissions as well, so you can set permissions to allow access to technical and commercial documents, supplier documents, without sacrificing security. There’s levels of security built in based on the user’s role.

Finally, there’s inspector integration. ProjecTools has developed a special web portal to incorporate onsite inspectors. This is a dumbed down version of the ProjecTools homepage that just provides, strips it down and provides only what the inspectors need to get the job done, so there’s not a whole lot of training required and it reduces the margin for error.

The second thing I mentioned earlier was an optimized workflow for your industry. With ProjecTools you can enforce the right workflow for Quality Surveillance and you can automate that workflow somewhat to minimize the effort on the coordination team and the manual oversight and progress reporting. ProjecTools also provides in-application tasks and task management, and this is a huge benefit that a lot of other Quality Surveillance management apps don’t provide. You can create and assign a complete task in the application. What this does is it ensures data is in 1 place. It’s not in an email, it’s not in a spreadsheet, it’s not in 4 different systems. It’s all in 1 place, it’s archived and it’s reportable, which is where you want it to be.

Another thing that ProjecTools does with the workflow is it personalizes all of these tasks. Tasks go out to individuals, so accountability lies with individuals rather than groups. You run into problems if you use round robin task management, where people just see things that and hope that they know that they own those things and they pick up the task and they complete it. There’s no accountability there, so we don’t do any of that. It’s all personalized tasks and coordinators are assigned per PO. We’ll talk about that a little bit later.

The last thing that I wanted to mention about workflows is that time and expense is integrated with the application, so PO inspection can log mileage, time, and expenses to specific PO inspections.

The third thing that I mentioned is there’s easy access to information. ProjecTools provides an online tool that provides inspectors from all over the globe with technical documents and commercial information without a bunch of IT hassle and expense. ProjecTools does provide the latest rev every time. This is ProjecTools after all, the latest revs are always available to inspectors can work from the latest documents.

The document distribution matrix provides another way that inspectors can access the forms and documents they need. PO inspection also have access to the unpriced PO within their little portal so they can see basically the whole PO, just won’t see dollar amounts because that’s probably not relevant to what they’re doing. They can log real time site visit reports, and once they are submitted these site visit reports are immediately available to the Quality Surveillance coordinators.

The fourth thing I mentioned was accountability and visibility. ProjecTools is user based, so tasks are directed to specific inspectors and PO coordinators rather than groups. Notification and due dates are build into the app. PO inspectors can log concerns directly from the applications so if they’re on-site and the supplier is making them wait before they get out on the floor to inspect an item, and they suspect that it’s because they’re hiding things, they can log that as a concern and it’ll be in the system and just adds a layer of visibility and accountability to the process.

There’s also reporting because ProjecTools maintains detailed records of what’s needed, and the paper trail, as with everything, ProjecTools does keep a track record of what’s done in the applications.

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Applying Earned Value Management to Document Control

Let’s talk about the importance of earned value and where most applications fall short in measuring earned value for document control. We will also…

Applying Earned Value Management to Document Control

Let’s talk about the importance of earned value and where most applications fall short in measuring earned value for document control. We will also look at the types of tools that put you ahead of the pack and will help you manage earned value for your project documents.


Typical document control problems as they relate to earned value are basic. It’s hard to measure your earned value for documents that are deliverables. It’s hard to translate that into getting paid sooner.

The root of the problem here is, you’re doing all this work and you’re not getting paid for it in a timely manner. Why is that? It’s hard to measure and report on document progress.

We talk to prospects all the time and they’re telling us that documents often reside in separate systems. It is hard to aggregate all of the progress on the different documents when they’re in different systems. Additionally, these documents are often in uncontrolled environments. This is code for residing in folder structures or just floating around email inboxes or in a system that doesn’t really manage revision or revision purpose.

We’re also hearing that it’s often unclear which revision is the latest approved revision. That’s just endemic of using spreadsheets and sub-par document management applications and folder structures. We’re also hearing that email and spreadsheets aren’t effective. We see this all the time. Passing documents back and forth via email and managing it in spreadsheets, there’s really no control there. Spreadsheets as project management tools breakdown quickly and without fail. We’re also hearing that most document management systems don’t even think about the cost element. They don’t think about earned value and tying that back to your project cost.

Let’s take a look at what ProjecTools does to solve these problems. ProjecTools is the best solution for earned value and document management, because we get all of your project documents into a single controlled environment. More than that you can get all of your project documents, or all of your projects, in a single controlled environment. ProjecTools will enforce and automate all the workflows to process project documents. We’ll address that a little bit later and how that ties into the earned value.

The application natively integrates the ProjecTools cost control which is a unique element of the tool. Something that other document management systems simply don’t think to or are incapable to address. We have addressed the earned value aspect of engineering and other project documents because our business and application has deep roots in the oil and gas and EPC industries – which structure cash flows on earned progress.

The first thing I mentioned before was all the project documents are a single application. ProjecTools is cloud-based so users have on demand access to what they need. More than that contributors, so your engineers, clients, and subs can be anywhere in the world. Whether your project teams are in Korea, Aberdeen, or at home for the day – it doesn’t matter. They can still contribute to the project document register from anywhere in the world. The central repository gathers up all the documents from all the different players in the one system and uses role-based permissions to dole out responsibility without sacrificing security.

The send thing I mentioned was optimize oil and gas workflow. In ProjecTools you can enforce the workflow you’re already using. You can automate this optimized workflow that has made you guys a successful company to this point, and basically just configure the application to reflect what you are already doing. It will automate all of the management portion of it. Which minimizes your document control effort, and eliminates a lot of the human error. That last point is that ProjecTools lets you use your workflow to determine earned value for a document or set of documents.

We understand that you’re already doing the work already. You’re already running your documents through workflows, reviews and approvals, revisions, assigning revision purposes. With a couple minutes of setup in ProjecTools you can use your task metadata and your revision control metadata to link to your cost control and determine your earn value, so you guys can get paid quicker for the work that you’re already doing.

A big part of this is eliminating revision confusion. ProjecTools does this with revision workflows. You can standardize your revision purposes. You can tell the application that released revisions need to have a revision purpose in ProjecTools. What we recommend is, using that revision purpose disposition. If you feed it for review, issued for review and approval, as built, etc. That tying to your earned valued. That being your milestone for payday. When you do that you can really tighten up the loop between cost and document control.

There are some other features in here that eliminate revision confusion that don’t so much tie to earned value, so I won’t mention them here. There’s a document distribution matrix. Which basically serves up all of your documents to your engineers, and suppliers, and clients in a really easy to navigate register. It will always show in the latest revision. The workflow is such that you can even download a superseded revision. If you view one it has a nice watermark over it.

ProjecTools natively integrates with cost control. We’ve kind of danced around this a little but we’ll talk about it a little bit more. In ProjecTools, document controllers, or engineers, can define work packages. They can group document and work documents into work packages. Once they’ve done that they can link these packages to milestone chains. They can use the revision purpose to tie to your percent complete per document or work package. Then you link these work packages to your WBS. As your documents progress it will trigger progress in your document area in your cost control module. Additionally you can report on document progress your percent complete. You can always run reports in your document control module that will reflect the earned value and the progress that you see in your cost control module. You can really corroborate what your billing to your clients. You can report on your progress from a cost perspective as well as from a document progress engineering perspective, and they’ll both tie together.

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Aligning Document Control & Engineering Teams

Aligning document control and engineering groups is terribly important for oil & gas, engineering procurement construction (EPC), and…

Aligning Document Control & Engineering Teams

Aligning document control and engineering groups is terribly important for oil & gas, engineering procurement construction (EPC), and capital construction projects.


Typically, when we talk to document controllers, engineers, directors of engineering groups, executives – they tell us that there’s a lack of alignment. After investigating we find that there is no enforced work flow. There is no automated workflow. More than that, the manual work flow’s not optimized for oil and gas EPC, so people are wondering what to do, when is it due, from whom is it due, what does complete look like, how do we report on it, simple things like that.

We also hear that contractors and partners and engineers are working outside the system, if there is a system. That circumvents the work flows designed to keep documents moving and progressing, which is even more important if your project bills based on engineering progress.

Another thing we’re hearing is that teams are working from old document revisions. These team members waste valuable time updating out of date documents because there’s not a central place to quickly find the latest REV. We’re also hearing it’s impossible to make and manage SMART (specific, measurable, attainable, realistic, and time-bound). We’re not really going to talk about the obtainable or realistic, but we can talk about the specific, measurable and time bound portions of that. You can’t make SMART tasks when you don’t have a quality document control system or use dumb systems like file folders, spreadsheets and emails.

How does ProjecTools address those things? It gets your engineers and your document controllers working on the same system. It enforces and automates optimized oil and gas and engineering workflows. It’s a single place to quickly find the latest revision of documents, and it’ll enforce your standard numbering. These are all key components to aligning document control and engineering.

You want everybody speaking the same language and working in the same system and agreeing to a workflow and working within that workflow. It’s a pretty simple concept that is surprisingly difficult to put into practice if you have the wrong tools for the job. Fortunately, ProjecTools application and methods will help you.

Watch the video above to see how ProjecTools will help align document control and engineering teams.

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Aligning Engineering Procurement Construction Teams

Align engineering and procurement teams to improve equipment quality, compress schedules, and prevent costly mistakes.

Aligning Engineering and Procurement Teams

Global projects and a global teams present a real (and costly) document management problem.for companies that manage engineering, legal, and commercial documents for clients. At the heart of the client relationship is quality work, but a near second is the interaction. Which is why leading companies are making transmittals super simple for clients. They completely eliminate confusion, transit lag, unnecessary hoops for clients and are rewarded with repeat business because they are easy to work with.

Obviously the quality of deliverables is key, but delivering documents shouldn’t be painful and clients are starting to expect better interactions from contractors. See how ProjecTools is going to improve your client’s experience and your internal document control capabilities.

 Welcome to ProjecTools Transmittal Management. Today, we’re going to talk about, you guessed it, transmittal management. How we’re going to do it, we’re going to talk about some problems with transmittal management. Then, we’re going to talk about how to win the transmittal management game. I’m going to take you into ProjecTools application, and I’m going to show you how to do it.

First, starting out with transmittal problems. A lot of document controllers and even recipients of transmittals find problems when they’re using file servers, generic or rudimentary systems, that are maintained by different engineering groups, legal groups, commercial groups, etc., that don’t have consistent numbering, conventions and so forth. That creates silos which creates confusion. Very much inconsistency, as well.

Another problem is that a lot of folks are out of touch, or in a different country, that’s just a problem that we have to deal with. We have a globalized economy now, so those are barriers that we have to push past. In response, a lot of teams rely on emails, spreadsheets, and FTP, file transfer protocols, to transmit documents, manage the distribution, and return of those transmittals. That’s tough because each of those media have their own shortfalls. Be it, unreliable with emails, inconsistency with spreadsheets, or unreliable and time consuming, such as FTP.

Another problem is numbering confusion, revision confusion, permission confusion, disposition confusion, etc. When a transmittal goes out and the recipient doesn’t understand the numbering, which revision the document’s in, doesn’t have permission to actually view the document, open and make the edits or mark it up, and doesn’t know what the disposition is, they don’t know if it’s for review, reference, or just for what, that’s going to lead to confusion, and generally inaction. A painful phone conversations with an angry client saying, “Hey, what am I supposed to do with this? I’m wasting all my time here.”

Another problem is a lot of folks use couriers or paper based systems. This leads to some interesting issues, like one I encountered a couple of weeks ago, where one of our clients wanted to get paper transmittals. Basically, an envelope with all of the documents printed out, and a cover sheet, delivered to their doorstep. The problem was, they were in Korea, and the courier they usually use went out of business. They had to jump through some hoops very quickly, to get a new courier that would service the client on the approved supplier list, and get that going. It ended up taking about a week and a half, when it should’ve taken minutes to deliver that package. They should have been using an online system for that particular client. They should have been better articulating value of using an electronic system, rather than paper, as well. That’s just one problem, one little anecdote there.

Another problem with transmittal management, is that folks find themselves saying, “That transmittal that we sent over to China, it never arrived. They said they never got it.” If you’re using an antiquated system like emails, FTP, mail, or courier, that may be the case and you can never know. In order to get some reliable visibility into the delivery of your transmittal, you should be using an electronic system, and not these antiquated systems.

Moving on here. Let’s get into how to win the transmittal game. Some attributes of a winning system that’s going to really impress your clients, make you look good too, your executives, project managers, and so forth, is to get away from a system or ecosystem where you have a bunch of file servers, generic or rudimentary systems, that different groups manage themselves using their own conventions, numbering, and so forth. It’s going to make your life easier. It’s going to make your internal teams’ life easier. It’s going to make your client’s life easier because they’re not going to get a bunch of confusing stuff to proof. They’re going to know exactly what you’re talking about. I’ll show how we do that, here in the application, in a minute.

The other thing is using electronic web-based system that integrates the global teams. As I mentioned, we live in a globalized world with a globalized economy. The reality is people are spread out around the globe. You need to account for that. Get people into a system where they can execute tasks and see everything they need in one screen, access it, and mark it up online, and send it back with a clear, concise disposition, “Accepted”, “Approved as noted”, or “Rejected”, things like that. Not, “looks good” or “needs work”. Those squishy dispositions aren’t going to help anybody out, right?

Third thing is to never rely on email, spreadsheets, the mail servers, couriers, FTP to deliver your transmittals to clients, suppliers, etc. Fourth thing is to eliminate numbering confusion, revision confusion, permission confusion, disposition confusing, and all of that, by using an online system that’s smart enough to circumvent all of the confusion and really lays it out in a simple, consistent format. For example, if your sending something to a client, you want your system to be smart enough that it’s going to translate your numbering system into their numbering, so they can view documents based on their numbered scheme. That’s just an example.

The next thing here is you want to gain visibility into the progress. If you send a transmittal out, you want to see if it got delivered, opened, what they’ve done with it, and how many of the documents in the transmittal that they’ve looked at, and what their … If they’re late getting it back to you, you want to be able to report on that as well. The good thing though, is that you found ProjecTools. You stumbled upon us. You found an affordable system that’s actually really clever. Definitely clever enough to handle the demands of engineering, oil and gas, construction, legal procurement, health safety environment, HAZOP studies, marketing, HR, entertainment, and construction. We work up all these industries, to help them consolidate all of their documents into a single system. You use workflows to develop the documents to a point where they’re ready to be sent to a clients as a deliverable. We help that, too.

Again, that’s what we’re taking a look at today, the transmittal process. Delivering your deliverable, either for review and approval, as deliverable, and so forth.

Now, I’m going to show you ProjecTools and show you how we solve transmittal management problems. I’m going to show you how to get to your partners, subs, whoever needs to be working with you, into your system. We’re going to show you electronic delivery with tracking, how the system reduces confusion and transmit times, and things like that.Real quick, let’s jump into the backend of ProjecTools Application. I’m over here in the document manager module. I’ve opened up the document control and the transmittal tab. What we’re looking at here, is the transmittal wizard. This is for generating external transmittals and managing them. I have a template queued up here for my PNID documents that I’m going to transmit to a client, here. I can edit this, but my templates going to populate here, as we click through. Next, I can add a description, subject, and the firm company name, and things like that. I can select whether I’m going to transmit documents or transmit comments. I can select a group of documents and a sign of disposition to them. In this case, I’m using “For review and approval”. I can also choose from “Approved as noted”, “Certified”, and so forth. I can also add files, here. You can see I’ve added an equipment list, sorted by the PNID. It’s just a PDF that’s here, for reference.

Here’s where I can add recipients. Primary recipients is the person that says, “Yea” or “Nay”. Then, the reviewers list, so somebody else who might be able to say, “Nay”, for a particular reason. A distribution list, if somebody else wanted a copy on this particular transmittal. I can adds some notes, and then, I can release this item. It’s going to show up in ProjecTools task manager, which is right here.

Here is a transmittal that was generated from that very wizard. It’s actually the same template that I used. I just did it a couple of minutes ago. Anyway, you can see here, there’s some key information. If your client gets a transmittal, they go log in to the homepage, click on the task, the transmittal task. They view exactly this. They see that they’re the primary recipient. They can see who the reviewers are. They can download the PDF, which is basically just a cover sheet here, that’s auto-generated by the system. They can see the documents themselves.

Here, I want to bring your attention to the document number, the other, and the client number. This top number here, that’s our internal numbering here. The other, is our partner on this project’s numbering. Here, at the bottom, the third one, is our client’s document number. With the simple explanation, your clients will always know that they have their client document number down here. The system, if you set it up correctly, takes 10-15 minutes per client. You can link your document numbering system, to translate your document numbering system into these other document numbers. It’s very quick, very smart process. It saves a lot of time, and it improves consistency incredibly.

If your client’s logged in and viewing a transmittal, they can click on a document. It will display in ProjecTools viewer. They can mark it up, select an approval status here, “Approved”, “Approved as noted” “Rejected”, or “Revised and resubmit”, and add any notes to each particular document. This will flow back to the document controller that sent the transmittal out. They can react to the dispositions accordingly. It makes for a very smooth process, whereas, if you use an email with a bunch of attachments, there might be too many attachments, might be too big. You could mail over a thumb-drive. You could mail over actual paper, and you could get some scribbles back or “looks all good”. The next time you see them in the hallway, they hand it back to you and say, “Um, looks pretty good. Uh, needs some more work.” That’s not very good, because we want dispositions. We want clear, concise, and quality feedback. That’s what transmittal management is all about. Getting the information to your client, or to the recipient, in a coherent manner. Then, getting feedback delivered back to you in a coherent manner, as well.

Finally, they can add comments. They can add any scan markups. If they print it out, and mark it up with a pen, they can add the files back in here. Then, mark this thing as “Pending” or “Complete”, and submit it back to your document control team. Boom, the workflow’s done and the process can continue.

Thanks for joining us and taking a look at ProjecTools transmittal management functionality. I hope this was enlightening and you got to see some of the attributes of successful or winning, transmittal management process.

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