Security and Reliability

ProjecTools Security and Reliability

ProjecTools provides a secure, reliable environment for clients to access project information and perform work. All applications and client data resides in a private cloud network with data replication and failover to geographically diverse datacenter equipment. ProjecTools provides 99.5% Network Availability and maintains data according to acceptable industry standards (Redundant Array of Independent Disc [RAID] level 0, 1, or 5).

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Employee Policy Controls

A large component of security and reliability is knowing the teams you work with are in your corner. At ProjecTools, each employee, consultant, or agent exposed to client data undergoes rigorous screening and training to ensure client data and processes are treated appropriately. Some of the measures include:

  • Communication and enforcement of integrity and ethical values
    • Code of Business Conduct
  • Human Resource policies
    • Confidentiality agreement
    • Background Checks
  • Segmentation of responsibility
    • Access determined and assigned by employee functional area

Physical Infrastructure Controls

  • Physical Infrastructure Security Controls
  • Doors and cages secured with biometric hand geometry readers or proximity card readers
  • Minimum of four control points between exterior and customer equipment
  • Alarm monitoring and intrusion detection including motion, tamper and glass break sensors
  • 30-day video activity storage
  • Facility design to include controlled access points and reinforced exterior walls
  • Bullet resistant protection
  • Motion-detection lighting
  • Ingress mantraps

Environmental Control and Monitoring

  • Power systems, including critical electrical components – generators, transfer switch, main switchgear,
    power distribution units (PDUs), automatic static transfer switches and uninterruptable power supply equipment
  • The Heating, Ventilation and Air-Conditioning (HVAC) system, which controls and/or monitors space temperature
    and humidity within the facility, space pressurization, HVAC equipment status and performance and outside air conditions
  • Fire detection and suppression equipment, such as very early smoke detection apparatus (VESDA),
    double interlock preaction and detection systems, and zoned gaseous-based fire extinguishing system
  • Leak detection systems

ProjecTools data centers meet state and federal regulatory requirements for environmental health and safety, including
appropriate written emergency response plans, emergency contacts notification, inventory of hazardous chemicals , personal
protective equipment, chemical spill kits and hazard communication/warning signage. “Emergency Standard Operating
Procedures (SOP)” contains documentation about the emergency procedures that address fires, bomb threats, severe weather
and medical emergencies.

Customer Security Controls

  • Customers sign a contract and nondisclosure agreement
  • Customers have no access to facility, cage or server(s)

Confidentiality Statement

ProjecTools acknowledges that it will have access to certain confidential information concerning the customer’s business, plans, customers, technology, software copyrights, methods and products and other information held in confidence by the customer.

Confidential Information shall include, but not be limited to, trade secrets, drawings, specifications, studies, calculations, work product, technical documentation, electronic information, processes, training manuals, designs, cost estimates, bidding processes, business strategies, financial information or any other information, in tangible or intangible form that is marked or designated as confidential or that, under the circumstances of its disclosure, should be considered confidential (“Confidential Information”).

ProjecTools agrees that it will not use in any way, for its own account or the account of any third party, except as expressly permitted by, or required to achieve the purposes of, the ProjecTools contract for services, nor disclose to any third party (except as required by law), any of the customer’s Confidential Information.

ProjecTools Software Application Security

  • Customer data, methods, etc. are password protected.
  • User logins are segmented by company and user logins and passwords are unique to individual users.
  • Role-based permissions assigned by customer to users based on functional area as described below
    • ProjecTools Administrator – Provided access by ProjecTools during implementation, this individual
      or group adds, deletes and edits ProjecTools subscribed user rights, roles, responsibilities and permissions.
      ProjecTools Administrator maintains the Global Address Book.
    • Project Administrator – Assigned by the ProjecTools Administrator, this individual or group, adds, deletes
      and edits internal and external resources (whether ProjecTools subscribed users or non-ProjecTools users),
      roles, responsibilities and permissions for the project to which they are assigned. Those resources may include:
  • Project Roles:
    • Engineers • Procurement Staff • Document Controllers
    • Suppliers • Additional personnel responsible for review and approval
    of documents, routings, transmittals, RFQs, POs, ITRs and more
  • Task Security:
    • For each project role, tasks are assigned individually and specifically and in accordance with need.

Access to Data and Backup Policy

  • Software Service Level Agreement
    • 99.95% Network availability guarantee (excludes customer provided internet services)
  • Database replication to geographically diverse, disaster recovery site(s)
  • 99.5% Network availability guarantee (excludes customer provided internet services)
    • Tape Backup
    • Twice daily
    • Weekly
    • Monthly and stored offsite
  • Primary data storage configured according to acceptable industry standards and including Redundant Array of Independent Disc (RAID) level 0, 1, or 5

ProjecTools Product Information

ProjecTools Client Spotlight

September 24th, 2015|0 Comments

ProjecTools Client Spotlight "I don't see how companies can manage projects like [...]

Standard Project Management Features

September 2nd, 2015|0 Comments

ProjecTools subscriptions provide valuable standard features that support projects. ProjecTools standard features are available to each user to complement core application functions and business processes. Utilize the modules below to increase top-down visibility, communication, accountability

Security and Reliability

September 1st, 2015|0 Comments

Users need a secure, reliable environment to access project information and perform work. All applications and client data resides in a private cloud network with data replication and failover to geographically diverse datacenter equipment. ProjecTools provides 99.5% Network Availability

Construction Project Management Services

August 31st, 2015|0 Comments

ProjecTeams is proven for flexible on-site or remote project deployments. Each ProjecTeam specialist has deep work history with a career of improving project execution, information management processes, with tools that make projects efficient, timely, and profitable.

ProjecTools Resources

Spreadsheets and Email as Project Management Tools

March 9th, 2017|0 Comments

Projects have too many moving parts and too many players to be trusting critical data to spreadsheets and emails. You need a spreadsheet reduction strategy.

Project Management Assessment

November 15th, 2016|0 Comments

Project Management Assessment Assess your project management practices against the best project execution teams in the Capital Construction, Oil & Gas, and EPC projects The [...]

  • Review & Approvals

Document Management Software ROI

October 5th, 2016|0 Comments

Document management is massively important for engineering and construction projects. Take the approach and use the tools that add the most value.

Aligning Document Control and Cost Control

February 15th, 2016|0 Comments

Align Document Control with Cost Control and create seamless progress and earned value reports to stay on budget and improve cash flows.

ProjecTools Videos, Demos, and Webinars

  • Review & Approvals

Document Management Software ROI

October 5th, 2016|0 Comments

Document management is massively important for engineering and construction projects. Take the approach and use the tools that add the most value.

Document Distribution and Access for EPC and Construction

August 24th, 2016|0 Comments

Global projects have global teams that need to be in the loop. Cloud technology takes the pain out of giving teams on demand access to project data.

Supplier Document Management for Construction Projects

August 17th, 2016|0 Comments

Supplier document management is a vitally important component of design and build projects. Often times projects don't plan for supplier document management, so there is a scramble to process the documents, execute reviews, and provide feedback. The most common result of this scramble is throwing manpower and spreadsheets at the problem. Missing the mark in managing supplier documents leads to delays, shutdowns in operation, and upset investors and asset owners. The best way to hit the mark is planning for supplier document management alongside document management planning (preferably before the design phase).

  • Data Silos and Spreadsheets

How Data Silos and Spreadsheets Hurt Energy Projects

July 28th, 2016|0 Comments

...will give you a competitive advantage particularly on large complex projects and that managing those large projects with spreadsheets, email...

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